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Things They Don't Teach You In Library School 5

Trust but verify. Patron can't find that item that they said the catalog said was supposed to be in? Before you run around looking for the item, look up the item in the catalog. Verify it is available, verify it is available and at your library, verify it is available and at your library and not waiting to be reshelved, verify it is available and at your library and is not waiting to be reshelved and is not on display somewhere, verify it is available and at your library and is not waiting to be reshelved and is not on display somewhere and is not in back waiting to be put on display somewhere.